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Citizen Charter

SNo. Our Services and Transactions How we measure our performance in this area Our Service Standard
1 Payment to Vendors Payment to vendors on submission of bills 4 weeks
2 Grievance Redressal Timely redressal of grievances  
(a) Acknowledgement 7 days
(b)  Final Response 60 days
3 Release of funds to participating institutes Timely Processing of proposals received 60 days